投诉信英语写作 买手机摄像头坏商家不退款让我送去维修
Dear Sir or Madam,
I’m writing to let you know about the poor quality of phone and the poor level of service provided in your store.Two months ago I bought a new phone from your store and I like it very much.However,it was broken in camera,I send it for repair,but the service staff said that the fault was my own and refused to repair it.Needless to say,such a way of dealing with customers is unacceptable.Would you please let me know whether or not you can send a replacement set to me or I request for get back my money?I hope that my problem will get your kind consideration.
Yours faithfully
xxx
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