商务英语邮件格式商务英语邮件格式范文
:英文邮件(商务)格式及常用语
英文邮件(商务)格式及常用语 Ⅰ邮件主题:
①. 主题(Subject)框的内容应简明地概括信的内容,短的可以是一个单词,如greetings; 长的可以是一个名词性短语,也可以是完整句,但长度一般不超过35个字母。
YES:Supplier training;
NO:professional trainees from sister pany should abide by rule of local pany(太 长)
②.主题框的内容切忌含糊不清。
NO:像News about the meeting 这样的表达;
YES:应改为Tomorrow's meeting canceled。
一般来说,只要将位于句首的单词和专有名词的首字母大写即可;另外一种较为正规的 格式可将除了少于5个字母的介词、连接词和冠词之外的每一个单词的首字母大写。 YES:New E-mail Address Notification;Detailed calculation
NO:detailed calculation
③.视信的内容是否重要,还可以在开头加上URGENT或者FYI(For Your Information 供参考),如:URGENT:Submit your report today!
Ⅱ称呼:
Dear __(人名), ,或者Dear Mr./Ms.__ (姓), ,一般正式的邮件这样就OK了,如果和你非常熟悉的人,也可以直呼其名;然后空一行换行,顶格写,不用空格。
Ⅲ正文:
①.邮件第一段开头可以说到自己是谁(This is __(人名) from __(公司名)),也可以不说;
②.感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴,特别是之后你有事相求的情况下会很有帮助。
⑴.Thank you for contacting us.如果有人写信来询问公司的服务,就可以使用这句句子开头,向他们对公司的兴趣表示感谢。
⑵.Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件,一定记得要感谢他们;如果回复并不及时,只要将“prompt”除去即可,你还可以说,“Thank you for getting back to me.”
⑶.Thank you for providing the requested information.如果你询问某人一些信息,他们花了点时间才发送给你,那就用该句表示你仍然对他们的付出表示感激。
⑷.Thank you for all your assistance.如果有人给了你特别的帮助,那一定要感谢他们!如果你想对他们表示特别的感激,就用这个句子,“I truly appreciate for your help in resolving the problem.”
⑸.Thank you raising your concerns.就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑,你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时,你也可以使用,“Thank you for your feedback.”
③.正文中,段与段之间也是空一行,再顶格写。 注意:正文的内容你需要注意5C原则:Clear(信息明了)、Complete(内容完整)、Correct(准确无误)、Concise(简明扼要)、Courteous(礼貌周到)
⑴.正文中的人称选择:I, You, We等,如果邮件很长的话,you的使用不能过多;I和We的区别是显而易见的,生意上、客户之间一般都是用We,你是代表公司的;当然该用I表示你个人的时候还是要用I的,视具体情况而定。语气和宾词的运用得当能决定你的礼貌程度。如:
NO: You will be pleased to learn that you have been selected to serve on our advisory board. Your prompt response will be appreciated. (好像欠你一样)
YES: I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board. I hope you’ll agree to serve. (这就友善多了)
NO: Your book was well written and prehensive. (不用你来判断我呀~~)
YES: I thoroughly enjoyed your book and found an answer to every one of my
questions about performance appraisals. (客气一点,人家受落)
⑵.切忌主客不分或模糊
例子:Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.
应改为:Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We我们是主语, 不是report。)
⑶.句子不要凌碎
例子:He decided not to audit the last ten contracts. Because of our previous objections about pliance. 应该连在一起。
⑷.结构对称,令人容易理解。
例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings.
应改为:The owner questioned the occupant's lease intentions and ink alterations of the contract.
⑸.单复数不要搞乱,不然会好刺眼,看不舒服。
例如:An authorized person must show that they have security clearance.
⑹.动词主词要呼应。想想这两个分别:
1)This is one of the public-relations functions that is under budgeted.
2)This is one of the public-relations functions, which are under budgeted._商务英语邮件格式。
⑺.时态和语气不要转变太多。看商务英语已经是苦事,不要浪费人家的精力啊。
⑻.选词正确
像affect和effect,operative和operational等等就要弄清楚才好用啦。
⑼.地址上的数字直接用阿拉伯数字,除了One,例子:
127 Ninth Avenue, North
127 E. 15 Street
5 Park Avenue
One Wingren Plaza
Ⅳ结尾:
①.结尾的常用语
⑴.If you have any question or suggestion, please feel free to contact me. / Any
question or suggestion, please feel free to contact me.很常用的结尾,正文中不用说的非常详细,显得冗余,可以这样结尾,他不懂的或者建议,可以联系你。
⑵.Thank you for your help and your valuable time again. / I appreciate again for your attention and time.结尾的感谢用语
⑶.I am lookingforward to hearing from you soon./ Looking forward to hearing from you soon.期待收信人的尽快回复,这样的写法很常用,”soon”就足可以表示“尽快”的意思,不要用”as quickly as you can”这样生硬的短语,像是在下命令,很不礼貌。
⑷.Thank you for your kind cooperation.如果你需要读者帮助你做某事,那就先得表示感谢。
⑸.Thank you for your attention to this matter.与以上的类似,本句包含了你对对方将来可能的帮助表示感谢。
⑹.Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。
⑺.Thank you for your consideration.如果您是在寻求机会或是福利,例如你在求职的话,就用这封邮件结尾。
⑻.Thank you again for everything you've done.这句句子可以用在结尾,和以上有所不同。如果你在邮件开头已经谢过了读者,你就可以使用这句话,但是因为他们的帮助,你可以着重再次感谢你们的付出。
②.在署名自己的之前的客套话_商务英语邮件格式。
⑴.正式一点的,客户、公司之间的:Very truly yours, Yours very truly, Yours truly,
⑵.一般的就OK,如:Best Regards, Thanks and Best Regards, Sincerely yours, Yourssincerely, Sincerely, Cordially yours, Yours cordially, Cordially,
然后空一行换行,你的名字、联系方式,公司的名字、联系方式、Logo等。
Ⅴ检查
在写完邮件后,先忍住,不要着急点发送按钮,检查一下,就几十秒或者一两分钟的时间。 ①.注意人称,时态,语法,名词单复数等细节.
②.内容大概用5C原则检查一下,现在的工作中用到的邮件一般都不会很长。_商务英语邮件格式。
注意:这是个人推荐的一种英文书写方式(段与段之间空一行,顶格写),还有一种就是段与段之间可以不用空一行,但是每段开头都要缩进4个字符,类似于中文的书写方式,这种方式也是没有错误的,只是看个人的喜好。
:英语商务邮件范文
邮件范文
1. Dear Mr./Ms,
Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to e and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.
Yours faithfully,
尊敬的先生/小姐
我们的总经理约翰格林将于六月2日到7日在巴黎,有关在那开样品房的事宜,他会于六月3日下午2:00点拜访您。
请告知这个时间对您是否方便。如不方便,请建议具体时间。
您诚挚的
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回信
Dear Mr. / Ms,
Thank you for your letter informing us of Mr. Green's visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return.
We look forward to hearing from you.
Yours faithfully,
尊敬的先生/小姐
谢谢来函告知我方六月2-7日格林先生的来访。不巧,我们的总经理艾得华先生现正在巴黎,到六月中旬才能回来。但他回来后愿意在任何时间会见格林先生。
希望收到您的来信。
您诚挚的
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2. Dear Mr/Ms,
I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?
I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.
Yours faithfully
尊敬的先生/小姐
我是达拉斯W/P电子公司的代表,将于下周一到周五(10月5-9日)住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09:30是否方便?
从周二,即9月29日,我将住在北京的长城宾馆,直到周六,即10月4日,在那会有通知给我。如商讨日期不方便,请另外建议。
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回信
Dear Mr/Ms,
Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you.
We look forward to meeting you.
Yours faithfully
尊敬的先生/小姐
我们将很高兴与您会面并与您商谈新的显示器,但10月6日不太合适。如方便的话,我们愿在10月7日与您会面。
期待与您见面。
您诚挚的
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3. Dear Mr. / Ms,
I am at present in Hamburg visiting the harbour with a view to making known our new type
of container for use in Europe.
I shall be in Antwerp on Wednesday, 4th June, and should like to call on you at 2.00 p.m. on that day.
If I do not hear from you to the contrary, I shall assume that it will be convenient for me to call at that time.
Yours faithfully
尊敬的先生/小姐
我现正在汉堡参观港口,以让欧洲了解并使用我们的新型集装箱。
星期三即六月4日,我将到安特卫普,我会于当天下午2:00打电话给你。
对此约定如不来信,我将认为于这个时间打电话是方便的。
您诚挚的
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4. Dear Mr. / Ms,
Mr. Jack Baron, our personnel director, has asked me to acknowledge your application for the post of accountant and to ask you to e to see him on Friday afternoon, 5th July, at half past two.
I will appreciate your letting me know whether you will be able to e.
Yours faithfully
尊敬的先生/小姐
杰克巴伦先生,我们的人事主任,让我向你申请会计职位表示感谢,并请你于7月5日星期五的下午两点半来见他。
是否能来,请告知,多谢。
您诚挚的
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回信
Dear Mr./ Ms,
Thank you for your letter of yesterday inviting me to e for an interview on Friday afternoon, 5th July, at 2:30. I shall be happy to be there as requested and will bring my diploma and other papers with me.
Yours faithfully
尊敬的先生/小姐
谢谢昨日来信通知我面试,我将于要求的7月5日,周五下午两点半到达,并带去我的证书及其它书面材料。
你诚挚的
信息查询
Request for Information
信息查询回复样本
尊敬的 Charles Aznavour 先生:
您 7 月 16 日的查询现已收到。得知贵公司对我们的产
品有兴趣,.深.......感荣幸。
我们已通过 DHL 给您邮寄了我公司最新的产品目录以
及一些常用原料的样品..。
很抱歉未能寄上全套样品,但保证我公司的产品质量
确实如您所期.。
我公司业务部经理 Angela Wang 女士将于下月到法国
出差,希望到时能与您面谈并奉上全套产品样品。相
信看了这些样品之后,您也会同意我们的产品用料考
究、质量上乘、工艺精良,能吸引最挑剔的买家.。
除了您查询的产品以外,本公司还生产品种繁多的小
机具。贵公司若感兴趣,可浏览我公司网页..:
/deselec.co
期待您的订单.。
顺祝商祺.,
陈国玉,总经理
达尼米克出口上海电子有限公司
gchen@globalsources.
/deselec.co
Sample reply to an RFI
Dear Mr. Charles Aznavour,
Thank you for your inquiry dated 16 July. We are pleased to hear that you are interested in our products. We have sent you a copy of our latest catalog by DHL,
together with samples of some of the materials we regularly use in manufacturing of our products.
I regret to say that we cannot send you the full range of samples. You can be assured, however, that our products are of the quality you expect.
Mrs. Angela Wang, our Sales Manager, will be in France next month and would be pleased to visit you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer.
We also manufacture a wide range of widgets in which you may be interested. You can find a full illustration of them in our online catalog atlec.co
We look forward to receiving an order from you.
Yours sincerely,
Chen Guo Yu, General Manager
Dynamic Exports Shanghai Electronic Co., Ltd.
gchen@globalsources.
/deselec.co
2
:发英文邮件的格式范文3篇
发英文邮件的格式:
英文电子邮件的基本要素是主题、称谓、正文、结尾用语及署名。
电子邮件最重要的部分是主题,假设我们都是很忙的人,在打开邮箱阅读邮件时,第一眼看到的就是邮件的主题。所以,主题应当做到言简意赅并突出邮件重要性。英文邮件的主题需要注意不超过35个字母,将位于句首的单词和专有名词首字母大写。比如:Some questions about C++.在比较正式的格式中,需要把每个单词的首字母大写(介词、冠词除外)。
称谓如果是第一次给对方写信,那么称谓最好用“Dear+全名”,这样会让人感觉比较正式。如果对方以非正式口吻来信,我们也可以类似非正式地回复。比如:“Hello/Hi Lillian”。在实际通信中可能遇到不知道对方姓名,可以用“Dear+对方头衔”,如“Dear President”,或者“Dear+Sir/Madam”形式。英国人习惯在称呼后加“,”,美国人习惯在称谓后加“:”,有时也可以不加任何标点,是具体情况而定。
在书写正文时,把最重要的事情写在正文最前面或者邮件内容较长时写在第一段。为了让收件人阅读邮件比较舒服,我们需要注意邮件正文结构的美感,邮件段落最好控制在两三段之内。如果一封电子邮件涉及多个信息点,我们可以采用分条目的方法,如符号、小标题、编号来使得邮件想要表达的内容层次清晰。邮件内容应注意单词的拼写、大小写、标点、语法等。所谓以小见大。
结尾语在正文之后添加。注意一般结尾语中只有第一个单词首字母大写而剩余单词都小写,此处与称呼不同。
一般电子邮件:
Sincerely,
Sincerely yours,
私人电子邮件:
Regards,
Best wishes,
Best regards,
With best wishes,
Wish best regards,
Yours,
Cheers,
As ever,
With love,
Affectionately,
......
在正文最后需要署名,可以写全名,也可以只写名字。需要辨明性别时可以在姓名后面注明(Mr./Ms.)。对于咱们中国人,为了区分姓和名,可以把我们的姓的字母全部大写,例如XIONG Lillian.如果写信人代表的是一个组织或部门,应在名字下一行写上自己的职位、所属部门。
邮件中常用词汇:
附件attachment I am attaching the report.我把报告放在了附件中
转发forwarded I've forwarded your e-mail to Alice.我已经将你的邮件转发给Alice
保持联系 stay /keep in touch
对方告知决定. Please let me know your decision as soon as possible.
写信给别人时一般常用How are you been recently?
回复别人邮件时一般常用I am happy to receive your e-mail.
实用邮件举例:
工作求职
工作求职类的邮件大体分为申请职位、介绍自己、期待回复、表达谢意几个部分。 i.e.
Dear Sir/Madam,
I am writing to apply for the position of ...as posted in your website.
Introduce yourself...
Please find attached a copy of my resume for your review.我的简历请见附件,作为参考。
或者:Please refer to my attached resume for a summary of my skills and experience. I am looking forward to you. Thank you very much for your time and consideration. Yours sincerely,
Lillian Xiong
表达谢意
日常生活中经常会使用到表达谢意的邮件,在国外,参加完朋友邀请去的一次party,或者接受了别人馈赠的礼物等情况下都需要写一封thanks letter。而此类邮件也非常好写,只要能够表达自己对收件人的真挚的感激之情即可。
Dear Alice,
Thanks so much for the lovely dinner last night. It was so thoughtful of you.I would like to invite both of you to my house when you are available.
Best regards,
Lilian
咨询了解
咨询了解类邮件的目的是想要得到关于某人、物的一些信息。邮件具体内容大致包含如下:
1)告知对方你是如何得知其信息的,比如报纸、网站等。
2)说明自己想要了解的东西,当咨询信息较多时,最好列举出来,as 详细、清晰 as possible.
3)末尾用一句话结束总结这次咨询。
I am writing to request information about sth.
I would like to request a copy of sth.
最后表达希望时用语:I look forward to hearing form you soon.期待尽快收到您的
回复。
英文电子邮件格式
Dear Mary,
This is Tom.....
Look forward to seeing you soon.
Best regards,
Tom Yu
(以上每一行,或者每个段落,都是左对齐的)
一、主题
主题(Subject)框的内容应简明地概括信的内容,短的可以是一个单词,如greetings;长的可以是一个名词性短语,也可以是完整句,但长度一般不超过35个字母。
YES:Supplier training
NO:professional trainees from sister pany should abide by rule of local pany(太长)
主题框的内容切忌含糊不清。
NO:像News about the meeting 这样的表达,
YES:应改为Tomorrow's meeting canceled。
一般来说,只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为正规的格式可将除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写。
YES:New E-mail Address Notification;Detailed calculation
NO:detailed calculation
视信的内容是否重要,还可以开头加上URGENT或者FYI(For Your Information,供参考),如:URGENT:Submit your report today!
二、称呼
1、E-mail一般使用非正式的文体,因此正文(Body)前的称呼(Salutation)通常无须使用诸如Dear Mr. John之类的表达。在同辈的亲朋好友或同事间可以直呼其名,但对长辈或上级最好使用头衔加上姓。YES:Tommy,或者Mr. Smith。
2、称呼和正文之间,段落之间,正文和信尾客套话之间一般空一行,开头无须空格。如: Jimmy,
I received your memo and will discuss it with Eric on Wednesday.
Best,
David
3、人家的名字千万不要错,老一辈的看到名字错就干脆撵去垃圾桶. 同样, 头衔都不要错. 头衔或学位,任择其一吧.以下是一样的: Howard E. Wyatt, Dr. Howard E. Hyatt
4、多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.
YES: Messrs. Smith, Wyatt, and Fury 。女人呢? YES:用Mesdames, Mmes., or Mses. 同样不要跟名字. 例子: Mses. Farb, Lionel, and Gray 。男女一齐呢? 弄清楚称呼就行.例如: Dr. and Mrs. Harold Wright ;Mr. Harold Wright and Dr. Margaret Wright ;Mr. and Mrs. Harvey Adams-Quinn 。
5、有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔,有时大头不知道对方头衔,干脆用Ms.算了. Ms. Sarah Gray
6、职衔短可以一行过,长就下一行吧.例如:
Ken Green, President /Ken Green /Vice President of International Operations
NO:Ken Green /Vice President of China
YES: Ken Green /Vice President, China
7、老外的名字有时有Jr. 或 Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人:
YES:Michael J. Smith, Jr. /Michael J. Smith Sr.
8、用人家的名字总好过人家的头衔称呼. 如果没有名字,或者是很正规信的信件,可以考虑这些: Dear Committee Member:
Dear Meeting Planner:
Dear Colleagues: To All Sales Reps:
To Whom It May Concern:
Dear Sir or Madam:
Dear Madam or Sir:
Dear Purchasing Agent:
如果是全公司:
YES: Gentlemen or Ladies: Ladies or Gentlemen:
9、有时见到人家用冒号就说人家错,其实也未必啊,看:
YES:Dear Mr. Jones: (非常正规) Dear Joan:
Dear Jim, Jim, (非正规)
三、结尾部分
A、书信的结尾致意要留意,弄清大家的关系才选择用词,例子:
1、 Very Formal非常正规的(例如给政府官员的)
Respectfully yours, Yours respectfully,
2、 Formal正规的(例如客户公司之间啦)
Very truly yours, Yours very truly, Yours truly,
3、 Less Formal不太正规的(例如客户)
Sincerely yours, Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially,
4、Informal非正规的(例如朋友,同事之类)
Regards, Warm regards, With kindest regards, With my best regards, My best, Give my best to Mary, Fondly, Thanks, See you next week!
有时在we, I, and you之间选择是很烦的事__ 如果是公司代表联络生意之类,可以用: We will reimburse you for these legal expenses. Sinopec will reimburse you for these legal expenses. 如果单纯说你自己,可以用: I found the brochure very informative. 有时可以一起用啦...: We are pleased to offer you the position of sales
director, and I am looking forward to our Tuesday morning meeting.
那么I和you呢?好烦好烦.一般来说,收信人的利益比较重要,名义上都要这样想.给人尊重的语气就一般不会错了. 多用you有时会有隔阂的感觉.
You will be pleased to learn that you have been selected to serve on our advisory board. Your prompt response will be appreciated. (好像欠你一样)
I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board. I hope you’ll agree to serve. (这就友善多了)
Your book was well written and prehensive. (不用你来判断我呀~~)
I thoroughly enjoyed your book and found an answer to every one of my questions about performance appraisals. (客气一点,人家受落)
总之,语气和宾词的运用得当能决定你的礼貌程度.
B、信尾客套话(Complimentary close)通常也很简明。常常只须一个词,如:'Thanks','Best','Cheers',不需要用一般信函中的'Sincerely yours'或'Best regards'。
C、签名:不要把Mr., Ms., Mrs., Dr.之类一起签,人家会笑你的... 签名也看信件的语气.给朋友或公司客户,签Bill也可以,给陌生人就最好用Gates或者Bill Gates啦.
发英文邮件的格式范文一:
Dear Sir/Madam,
I am writing to apply for the position of ...as posted in your website.
Introduce yourself...
Please find attached a copy of my resume for your review.我的简历请见附件,作为参考。
或者:Please refer to my attached resume for a summary of my skills and experience. I am looking forward to you. Thank you very much for your time and consideration. Yours sincerely,
Lillian Xiong
发英文邮件的格式范文二:
Dear Mr./Ms,
Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to e and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.
Yours faithfully,
发英文邮件的格式范文三:
Dear Mr/Ms,
I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?
I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.
Yours faithfully
:大学英文邮件范文3篇
大学英文邮件范文篇一:
Date Dear ______,
I would like to apply for the position of ________ advertised in _______. I have attached a copy of my resume for your consideration. I believe my qualifications are ideal match of your requirements.
I am a major in ________. I will graduate on __________ from __________. My working experience at spare time in ________ as ________ provided me the
opportunity to _________. I believe my education and experience will enable me to perform better than other candidates. You will find me to be reliable and efficient.
I would appreciate your time in reviewing my enclosed resume and if there is any additional information you require, please contact me. I would e an opportunity to meet with you for a personal interview. I can be reached by telephone between ______ and ______.
Sincerely Yours,
__
大学英文邮件范文篇二:
Date
Dear _______,
I’m very ________ to learn that _______. You have asked me for my advice with regard to _________. In my opinion, _________. On the one hand, _________. One the other hand, ________.
As to _________, I would like to suggest that ________. I’m sure you will _______.
Please inform me if ________. I’m looking forward to _________.
Sincerely Yours, __
大学英文邮件范文篇三:
Date Dear ______,
________ will hold a _________ in _________ on _________. It would be a great pleasure to have you here with me.
I’m sure that you must be very interested in the activities during the activity. Your participation will are more pleasure to it since __________, and I am eager to see you! All in all, the activity would not be plete without you!
The activity will begin at _______. And I do hope you can make it If not, would it be possible for you to drop me a line before _______?
Best wishes for you!
Sincerely Yours, __
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