a. a view of hierarchical structure of social relationship b. a view of group orientation structure of social relationship
c. a view of individual orientation structure of social relationship
d. none of the above
8. Which statement best describes an incorrect handshake? D
a. In the U.S., a handshake should be firm. b. An Asian handshake is usually gentle.
c. Germans repeat a brusque handshake upon arrival and departure.
d. A British handshake is firm and repeated frequently.
18. The main idea of the Sapir-Whorf Hypothesis is that D
a. language is just a device for reporting a person's experience.
b. two languages can represent the same social reality. c. the social reality can be conveyed to a person who does not speak the language.
d. language functions as a way of shaping a person's experience.
19. Many multinational firms find that cultural shock can be alleviated by D
a. sending only top executives abroad.
b. sending only young, single associates on overseas assignments.
c. testing associates to see who is most qualified.
d. selecting employees for overseas assignments who possess certain personal and professional qualifications.
17. Which statement highlights weak uncertainty avoidance? A
a. One group's truth should not be imposed on others. b. Scientific opponents cannot be personal friends. c. Citizen protest should be repressed.
d. Negative attitudes are expressed toward young people.
1. Understanding another culture ________.
a. enables businesspeople to know why foreign associates believe and act as they do
b. is best achieved through “do’s and don’ts” lists
c. is important for businesspeople because they can appear to be better informed
d. isn’t necessary for businesspeople 2. Non-linear languages ______. a. are object oriented
b. see time as a continuum of present, past and future
c. are circular, tradition oriented and subjective d. lead to short-range planning in business practices
3. Which statement about values is incorrect? a. Values are social principles, goals, or standards accepted by persons in a culture.
b. Values are learned by contacts with family members, teachers, and religious leaders.
c. Values will be influenced by what is seen on television or read in newspapers.
d. People in various cultures have basically similar values.
4. People from cultures that follow the monochronic time system tend to a. do one thing at a time. b. be committed to people.
c. borrow and lend things often. d. build lifetime relationships.
5. Which statement regarding haptics is incorrect?
a. In Thailand, it is offensive to touch the head. b. Japan is considered a \"don't touch\" culture. c. Greece is considered a \"touch\" culture.
d. In Latin American countries, touching between men is unacceptable.
7. General guidelines to follow when conversing with someone from another culture include all of the following except:
a. politics is a safe topic in most cultures. b. avoid telling jokes.
c. avoid personal questions. d. keep the conversation positive.
9. Which statement referring to thought patterns is incorrect?
a. Asians typically use the inductive method of
reasoning.
b. Thought patterns impact oral communication.
c. When using the deductive method of reasoning, one starts with the facts and goes to generalizations.
d. Recognizing different thought patterns is important in negotiation with different cultures. 10. Which statement is incorrect?
a. Costly business blunders are often the result of a lack of knowledge of another culture's nonverbal communication patterns.
b. Processes of reasoning and problem solving are the same in all cultures.
c.Attitudes toward time and use of space convey nonverbal messages in intercultural encounters.
d.When in another culture, an appropriate caution would be to watch the behavior of the persons you are talking with and match their style.
11. Language is important because it _____
a. helps us shape concepts, controls how we think, and controls how we perceive others.
b. allows us to be understood by foreigners. c. is determined by colonialism.
d. is stable, easily understood, and free of diversity.
12. Which of the following countries uses high-context language?
a. Canada b. Germany c. Japan d. United States 13. Slang is generally _____ a. understood by everyone. b. spoken by the masses. c. easily translated. d. used by subgroups.
14. Nonverbal communication does not include _____ a. chromatics. b. Chronemics. c. haptics. d. semantics.
15. Dominance, harmony, and subjugation are all value orientations that correspond to which of the following cultural problems?
a. What is the nature of human beings?
b. What is the relationship of humans to nature? c. What is the orientation of humans to time? d. What is the human orientation to activity?
16. Proverbs are significant to the study of intercultural communication because_______.
a. they provide a compact description of a culture’s values b. they tell a great deal about what a culture praises and
what it rejects
c. they unite a people with the wisdom of their ancestors
d. all of the above
20. Which of the following statement is incorrect?
a. Knowing cultural variations in the use of silence is helpful when conversing with persons in another culture.
b. We need to keep things in perspective and not get offended each time we deal with someone who has a different attitude toward touching c. Good advice when communicating with persons in other cultures is to keep gestures to a minimum
d. Although oral communication varies from culture to culture, non-verbal communication is almost always interpreted the same in each culture.
1. a 1.a 2. a 3. d 4. a 5. d 6. a 7. a 8. d 9. c 10. b 11. a 12. c 13. d 14. d 15. b 16. d 17. a 18. d 19. d 20. d
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