A Hello, this is the Best View Hotel. Can I help you?
B Yes. I need to make a reservation, please. Can you briefly introduce your hotel?
A Our hotel is in an excellent location and have a good view of the scenery. It offers first-class comfort and service.
B Sounds good. And are there any restaurants around or in the hotel?
A We have two restaurants in the hotel. A more of a snake type restaurant, and a more of a, you know, sit-down…
B Great. I probably work out in the morning. Do you have a workout room, a gym or any equipment like that?
A We have a big exercise room, a sauna and a swimming pool indoor.
B Ok. I want to book a single room. Are there available?
A Which nights please?
B From the 1st through the 4th ,five nights.
A Ok. We have rooms available. We have three-star rooms and four-star rooms. Which one would you like to choose?
B What’s the facility difference?
A The four-star room have air-conditions, heating and have Internet access that three-star room isn’t with.
B The four-star room would be great. How much is it for a evening?
A We have ocean view and mountain view. Ocean view is 200 dollars and mountain view is 150 dollars.
B Mountain view is cheaper?
A Yes, it is. Mountain view is 150 dollars.
B That sounds not bad at all. I’ll take it. By the way, I’d like a quiet and non-smoking room if possible.
A Well, can I take your name please?
B Ann. A-n-n, He Ann .
A Okay, Ms Ann. I have you for five nights, checking on the 1st , departing the 5th of December. Check-in time is 4 p.m.
B Well, thank you very much. I’ll book it when I get there.
A We hope to see you. Thank you.
B Ok.
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