Dear :
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .
And kindly please you may rest assure that we will s our maintainers to go to your home for maintain services next Monday .
Sincerely yours,